Your Security is Very Important for Us at Our Telephone Banking
All telephone calls are recorded;
For your own security all calls to the Telephone Banking are recorded.
Before the transactions are made or customers personal details are given out from our Telephone Banking the customer will be sent a 6 digit security code via SMS to their registered mobile phone number.
This is then confirmed back to the operator before proceeding with any other requests.
SMS Confirmation details;
- The security code is a one-off code.
- The code must be confirmed to the operator within 5 minutes of receiving it.
- Your registered mobile phone number must be accurate and up to date in our banking system to be successful.