Customer Representative Transaction List

İşlem Seti ve Limitleri

Transaction You Can Do via Telephone Banking

With the renewed Telephone Banking you can make your banking transaction much more safely. To make your transaction you do not have to wait in line at the branch or you do not have to think about branch working hours. With Telephone Banking you can make your banking transaction from your office, your home or even when you are traveling.

You can make various transactions like money transfer, your or anyone elses credit card payments, exchange transactions and invoice payments. You can make your transactions or get information via our interactive voice respond system or our customer representatives. You can make all of your transaction with our customer representative or with your telephone except for cash withdrawal.

Telephone Banking Transaction List

You can get your account balance, account activities, credit card balance and credit card statement information without talking to any of our customer representative from our interactive voice respond system.


Account Management

Account Information - E Receipt

Open / Close Demand Account

E-mail of demand Account Statement

Open/Close Time Deposit Account

Open / Close Gold Account

Open / Close Silver Account

Iban/Uban Check

Pos Support

Opening an Overnight Account

Technical Fault

Transaction inquiry

End of day processes

New POS demand and change

Information Update

Address - Email Information


Education/Job Information

Payment Table

Installment Payment

Money Transfers

Eft / Abroad - Domestic

Card Transactions


Wire / Within Bank

Credit Card Balance

E-mail of Credit Card Statement

Credit Card Payment

Open Virtual Card

Cancel Virtual Card

Card Tracking

Lost/Stolen Card - Suspicious Activity

Create / Change Pin

Debit Card, Account changes

Open/Close to Mail Order

Cash Advance

Installent Cash Advance

Card Application

Invoice and Payments

Electricity Invoice

Mobile Phone Invoice

Digiturk Invoice

Landline Invoice

Municipal / Water

Foreign Exchange

Buy - Sell

Exchange rates


Arbritrage Rates

 Internet Banking

Removing Block

Sending E-password

Internet Banking Entrance Control

Telephone Banking Transaction Limits

Transaction Type

Minimum - Maximum Amount (TL)

Start and Finish Time

Money Order


08:00 - 20:00


1 - 50.000*

08:00 - 20:00

Transfer to Name

1 - 50.000*

08:00 - 20:00


1 - 10.000*

08:00 - 20:00


10 - 1,000.000

08:00 - 20:00

Foreign Exchange


08:00 - 20:00

Credit Card Payment


08:00 - 20:00

Payment to someone elses credit card


08:00 - 20:00

Cash Advance

1 - 25.000

08:00 - 20:00

Online Credit Card Application



ATM Card Transactions