Customer Representative Transaction List

Transaction You Can Do via Telephone Banking

With the renewed Telephone Banking you can make your banking transaction much more safely. To make your transaction you do not have to wait in line at the branch or you do not have to think about branch working hours. With Telephone Banking you can make your banking transaction from your office, your home or even when you are traveling.

You can make various transactions like money transfer, your or anyone elses credit card payments, exchange transactions and invoice payments. You can make your transactions or get information via our interactive voice respond system or our customer representatives. You can make all of your transaction with our customer representative or with your telephone except for cash withdrawal.

You can get your account balance, account activities, credit card balance and credit card statement information without talking to any of our customer representative from our interactive voice respond system.

Transaction You Can Make With Our Customer Representatives

Account Management
Money Transfers
Invoice and Payments
Account InformationMoney OrderGive / Cancel Automatic Payment
Open / Close Demand AccountScheduled InstructionElectricity Invoice
E-ReceiptSaved Transaction MonitoringMobile Phone Invoice
E-mail of demand Account Statement Digiturk Invoice
  Landline Invoice
Pos supportCard Transactions 
Technical FaultCredit Card Balance, Information and Monitoring 


E-mail of Credit Card Statement 
Transaction inquiryCredit Card Payment 

End of day processes

Cancel Virtual Card 
New POS demand and changeCard Tracking 
 Lost / Stolen Card and Suspicious Activity Reporting 
 Create / Change Pin 
 Debit Card, Account changes 
 Open / Close to Mail Order - e-commercial Transactions 
 Smart Flight Service