We are Speaking the Same Language with Our Customers
We are serving our foreign customers on their own language with our Multi Cultural Banking department.
Our Telephone Banking is serving our foreign customers in three languages Turkish, English and Russian.
You can get your banking information via our Telephone Banking’s Interactive Voice System without talking to any of our customer representative in Turkish, English and Russian.
Some of the Special Services Telephone Banking offers you;
- Service in 3 Languages:Telephone Banking is serving customers in Turkish, English and Russian.
- Service Until 20:00 7days a week: We have extended our working hour to 7 days a week, between 08:00 - 20:00.
- SMS Security Infrastructure: We are sending an instant security code message to your registered mobile phone number for your account safety.
- Conversation Record: We are recording all the conversation you made with the customer representative for our customers safety.