Conversation Record

Conversation Record
The Conversations You Make Via Telephone Banking Are Being Recorded

With Telephone Banking the ideas about telephone banking in Northern Cyprus has been changed. Our Telephone Banking is being improved according to the developed technology to serve our customers faster and safer.

All the conversations you make via Telephone Banking are under record for our customers safety and to serve our customers with high quality.

The main priority of our Telephone Banking is to make customer satisfaction with standard service.

Some of the Special Services Telephone Banking offers you;

  • Service in 3 Languages: Telephone Banking is serving customers in Turkish, English and Russian.
  • Service Until 22:00 7days a week: We have extended our working hour to 7 days a week, between 08:00 - 22:00.
  • SMS Security Infrastructure: We are sending an instant security code message to your registered mobile phone number for your account safety.
  • Conversation Record: We are recording all the conversation you made with the customer representative for our customers safety.